Job Overview
· The Global Access Management consultant is responsible for system access control and associated compliance across all Strada HR products/services (client and internal)
· The processing of account creation requests in line with the associated Standard Operating Procedure and contracted Service Level Agreement.
· Termination of accounts in line with the corporate Service Level Agreement
· Security of our corporate systems is maintained through a stringent password reset process
· Management of user accounts, following the associated Standard Operating Procedures
· Works independently on security, authorization and user administration related requests
· Oversees customer communications for Access related issues
· Responsible for identifying Access related security issues and escalating as required.
· Assist and perform in access management related admin tasks (eg. reporting)
Professional & Personal Requirements
A successful candidate will provide the following professional background.
Professional Background
· Bachelor of Science (BS) from an accredited college or university, or equivalent.
· Thorough knowledge of HR Processes, organizational structures and business functions
· Must possess excellent communications skills, written and verbal.
· Excellent problem-solving skills is a must
· ITIL Service Management training and/or certification is recommended.
· Security Training and/or certification or equivalent experience is required.
· Ability to think outside of the box for service improvements
· Attention to detail and accuracy and Deadline oriented
· Proven ability to follow processes, as well as identifying process improvement opportunities
· Knowledge of SAP and particular SAP security/authorization (ADM940) is an advantage.
· Knowledge of Service-Now is an advantage
· Knowledge of MS Office applications
Personal Background
· Team player in an international environment
· Understand the support tools, techniques, and how technology is used to provide IT Services
· Ability to be thorough, and adjust to change
· Thinks out of the box, can work independent and pro active
· Pro-active and flexible with time
· Good English language skills, vocal and written
· Able to work in a team, with a team
Hybrid model
